Todos los participantes añaden sus ideas, inspirados en eventos virtuales realizados en todo el mundo por los organizadores locales de cada ciudad. La ciudad con más ideas recibirá el premio a la ciudad más creativa.
Too much time wasted in long lines. Clients/users miss opportunities in engaging in more satisfying and productive tasks.
Frustration on the clients/users when wasting their valuable time while they are at financial institutions.
One person could lose more than 48 hours annually while waiting in line at the bank.
In Latin America one person loses on average of 5.4 hours monthly due to waiting in lines, according to BID.
The digital users can save up to 3 hours monthly, if they avoid waiting in line.
ECUADOR
More than 10 million people (banks’ own clients impact).
LATIN AMERICA
More than 390 million people (overall bank economic impact).
Appointments scheduling system via WhatsApp and Telegram messages platform with the use of bots, as well as appointment scheduling through phone calls with friendly pseudo-conversational bots.
Automatic reminders with options for modifying/canceling previous appointments.
SOCIAL DISTANCING AND TIME SAVING
BENEFITS FOR CLIENTS/USERS
BENEFITS FOR ENTERPRISES/BUSINESSES